Cancel Sent Check
Overview
Cancel a sent check on DocuPost by navigating to the mail detail page and using the Cancel option if within the allowed time window.
Cancelling Sent Checks
Click 'Checks' from the left sidebar
Identify check you wish to cancel and click to access Check details page
Click the 'Cancel' button in the upper right
Confirm the cancellation if prompted
Check the status of your mail
Cancellation Window
After sending a check, you have a limited time window to cancel it. This window typically ranges from 5 minutes to a few hours. It is important to act quickly if you need to cancel a check. If you do not see the red "Cancel send" button, this means that the cancellation window has closed and there is no way to cancel your check mailing.
If you miss this cancellation window, the check will proceed to the recipient. Therefore, make sure to check and cancel the check as soon as possible if a mistake occurs.
Act Fast to Cancel Checks
After sending a check, you have a limited window to cancel it, typically between 5 minutes and a few hours. If you need to cancel, do it quickly by navigating to the detail page and clicking the 'Cancel' button in the upper right.
Frequently Asked Questions
If you miss the cancellation window, place a stop check/payment order with your bank as soon as possible and notify the recipient to disregard the check.
You have a limited time window to cancel a sent check, typically between 5 minutes and up to a few hours.
If you've accidentally sent a check beyond the cancellation window, place a stop check/payment order with your bank for the check as soon as possible and notify the recipient to disregard the check.
If the 'Cancel' button is missing, your check is likely beyond the cancellation window, and the check will proceed to the recipient.