Dashboard

Access and manage your mail composition and document uploads

Easily send letters online with customizable options

Send Letter

Easily create and send personalized postcards online

Send Postcard

Learn how to cancel a letter after it has been sent

Cancel Sent Letter

Learn how to cancel a postcard after it has been sent

Cancel Sent Postcard

Understand potential delays in postal mail delivery and how to mitigate them

Mail Delays

Track the status of your sent mail in real-time

Mail Status Details

Easily send checks directly from your computer using DocuPost

Send Check

Add a new bank account to DocuPost for sending checks

Add Bank Account

Upgrade to remove branded prints, enable sub-accounts, and more

Premium

DocuPost User Guide

Account

Billing

Quick Start

Manage Recipients

Manage Mailing Lists

Add Senders

Address Book

The DocuPost 'Send Letter' screen allows users to send postal mail online. At the top, users can drag and drop a PDF file or browse to upload a document. There are options to 'Compose a letter' or 'Design a flyer' with buttons located to the right. The 'Mail service' dropdown menu lets users select the USPS service type, and 'Certified options' can be chosen from another dropdown. 'Document options' include checkboxes for 'Print in color' and 'Double-sided' printing. The 'To Recipient' section allows users to select 'Single' or 'Multiple' recipients and enter details such as recipient name, address lines, city, state, and zip code, with an option to save to the address book. The 'From Sender' section includes fields for sender name and address, with a 'Manage senders' link. A 'Letter preview' area is on the right, indicating where the document will appear once uploaded. At the bottom, a 'Send letter' button shows the cost and page count, with 'Scheduling preference' and 'Send ASAP' options to the right. The left sidebar includes navigation links for Dashboard, Letters, Postcards, Checks, Address book, List builder, Billing, Integrations, Account, and Logout.

The screenshot displays the 'Letters' tracking page of the DocuPost service. It features a navigation menu on the left with options including Dashboard, Letters, Checks, Postcards, Address book, Funds, and an integration with QuickBooks. The main section shows a table listing sent letters with columns for Document, Recipient, Sender, Send date, and Estimated delivery. Each row provides details such as the document name, status (e.g., 'In the mail' or 'Delivered'), number of pages, recipient's name, sender's name, send date, and estimated delivery date. The top right corner has a '+ New letter' button for composing a new letter, and a '+ Send mail' button is located at the top of the navigation menu.

Track Sent Letters

The screenshot displays the 'Cancel Sent Letter' feature in DocuPost. At the top, the document title '2021 WMAnnual Meeting Minutes.pdf' is shown. Below, a progress bar indicates the status 'Preparing to mail' with a timestamp. On the right, a prominent red 'Cancel send' button is located in the upper right corner. The left sidebar includes navigation options: Dashboard, Letters, Checks, Postcards, Address book, and Funds, along with integrations for QuickBooks, HubSpot, and Google Docs. The main section is divided into three panels: 'Recipient' with name and address, 'Sender' with company details, and 'Mail information' showing cost, pages, color, double-sided printing, mailing date, estimated delivery, service level, and extra services. A 'Letter preview' is on the right with a 'View mailing PDF' link above it. A 'Need help?' chat button is at the bottom right.

Mail Type	USPS First Class (non-certified)	USPS First Class Certified	USPS Priority Mail & Priority Mail Express	USPS First Class Certified with Return Receipt	USPS Standard
Letters	✔️	✔️	✔️	✔️	✔️
Postcards	✔️	❌	❌	❌	❌
Checks	✔️	❌	❌	❌	❌

Mail Service	est. Delivery Time	Mailing Status Details	USPS Tracking Link	USPS Delay Information	USPS Proof of Delivery
USPS Priority Mail	1-5 business days	Preparing, On the way, See Tracking / Delivered	✅	May be available via USPS link	Available via USPS link
USPS Priority Mail Express	1-2 business days	Preparing, On the way, See Tracking / Delivered	✅	May be available via USPS link	Available via USPS link
USPS First Class Certified	3-10 days	Preparing, On the way, See Tracking / Delivered	✅	❌	Available via USPS link
USPS First Class (non-certified)	3-10 days	Preparing, On the way, Processed for Delivery	❌	❌	❌
USPS Standard	5-20 days	Preparing, On the way, Processed for Delivery	❌	❌	❌

Mail Delivery Service Levels

Overview

Service Options by Mail Type

Letter & Postcards Mail Service Detail Breakdown